Affordable POS Solution

Affordable Point Of Sale Solution

NHVT Computer Services, LLC

Phones:
603-448-2110

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3 High St.
Lebanon, New Hampshire
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POS Restaurant Software    
   
 
 
Effective Restaurant Marketing and Promotion

Three Ways To Increase a Restaurant's Revenue

  • Raise prices
  • Increase customer quantity (gain new customers through advertising and increase repeat purchases while retaining existing customers)
  • Increase the average ticket with add-on selling and upselling (selling, marketing and product merchandising)
Regular and Effective Advertising

Regular advertising and promotion is expensive and absolutely necessary to build a restaurant's business. Our complete POS system provides reports that analyze every promotional activity:

  • Coupon redemptions
  • New customers generated by a promotion
  • Lifetime value of customers by promotional activity
  • Analysis of orders (average order size, total orders) by promotional activity
Continuing Effective Advertising and Promotion

With POS it's easy to decide which promotional activities, offers or publications generate the most financial benefit. Informative reports support every marketing spending decision with facts rather than guesses.

 
POS Benefits
Saves Time Saves Time
Calculates Prices Calculates Prices
Eliminates Mistakes Eliminates Mistakes
Tracking Coupons & Promos Tracking Coupons & Promos
Tracking Orders Tracking Orders
Theft Prevention Theft Prevention
Financial Reporting Financial Reporting
Employee Time Keeping Employee Time Keeping
Driver / Order Dispatching Driver / Order Dispatching
Processes Credit Cards Processes Credit Cards
Gives You Control Gives You Control
Is EASY To Learn & Use Is EASY To Learn & Use
Enjoy the benefits and cost savings of having a Point of Sale System for your Business!
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Create a list of currently available coupons, discounts and promotions. Track
customer response, redemption details and effectiveness of every promotion.

It's Easier to Keep a Customer than Get a New Customer

It is a commonly held belief that a business will spend five times more to get a new customer than it needs to spend to get comparable revenue from an existing customer. Affordable Point of Sale Solution gives a restaurant the system it needs to continually communicate with existing customers, encouraging them to order more and order more frequently.

Lifetime Value

The value of a new customer is important, but the lifetime value of an existing customer is even more important. Many restaurants expend a great deal of time and money to get new customers to the exclusion of improving relationships with customers they already have.

If a restaurant spends $500 to get 30 new customers who each place a $15 order, the total new revenue will almost meet the cost of the advertising. The problem is that if 25% of these new customers order again, these new customers are profitable only if each retained new customer orders three or more times. Balancing new customer marketing activities with offers directed to existing customers is vital to a restaurant's success. Restaurants using a POS software know their customers and their buying habits, giving them the power to emphasize existing customers in their business-building activities.

Consistent, Reliable Source of Orders

Every restaurant manager recognizes their customers who order consistently. They know that the majority of their orders every day are placed by existing customers. Existing customers are the most consistent, reliable source of regular business.

Make Good Customers Great Customers

Affordable Point of Sale Solution pinpoints good customers so you can communicate with them more frequently and more effectively! Identify customers by their longevity, their order frequency, their lifetime value and more. A good customer is worth the extra care it takes to keep them coming back again and again.


Entering discounts and tracking promotions is easier with the POS'
coupon and discount tracking features. Each coupon or discount is created with valid days,
dates and times, how to calculate the discount, and the items to which the discount applies.

Add-On Order Promotions

POS makes it easy for a restaurant to encourage add-on of extra items with every order. When offering incentives to servers or order taking staff, sales achievements can be tracked for add-on items.

Customer Retention and Satisfaction

Restaurant managers are sometimes unaware that customer relationships are critical to a successful restaurant. The loss of a dissatisfied customer is a huge cost.

  • On average, 50% of dissatisfied customers will complain to a front-line employee
  • Only 1% to 5% of dissatisfied customers will escalate their complaint to a manager
  • 91% of dissatisfied customers will not buy again from a company that displeased them
  • Complaining customers whose complaints are satisfied are significantly more loyal than customers who have never been dissatisfied
When a customer disappears the most controllable cause is dissatisfaction. Contacting an inactive customer repeatedly and with increasingly attractive offers to become active again is the most effective marketing expenditure a restaurant can make.

When Active Customers Become Inactive

POS offers reports detailing which previously active customers have not ordered in a specific period of time. This information permits contacting of customers with coupons and other enticements to order again. When active customers stay inactive even though they have been offered generous incentives, it's time for a manager to contact the customer personally.

Early Warning of Food Quality or Staff Problems

Inactive customer follow-up gives a manager first-hand experience with customer complaints. An informed manager can easily judge the quality of their restaurant's food and service, then make changes to keep customers happy. Generous problem-solving attention from a manager is often all that's needed to transform a dissatisfied customer into a raving fan.

Managers Stay Involved

Keeping managers informed and involved is the best way to improve a restaurant's success. Busy managers spending time operating the restaurant are far less effective than managers who are in touch with their customers!

Point Of Sale Features
POS Additional Features Restaurant POS Software Order Entry Order Entry POS Additional Features Order Tracking
POS Additional Features Improving Efficiency POS Additional Features Preventing Theft POS Additional Features Business Reporting
POS Additional Features Effective Marketing POS Additional Features Delivery Dispatch POS Additional Features Pizza Delivery Mapping
POS Additional Features Employee Time Clock POS Additional Features Caller ID POS Additional Features Employee Scheduling
POS Additional Features Table Management POS Additional Features Credit Card Processing POS Additional Features Gift Card Processing
POS Additional Features Fingerprint Login POS Additional Features Menu Training CD POS Additional Features FoodCost Pro
POS Additional Features Central Office Reporting Complete List Of Features (pdf)
 
 
 
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