Affordable POS Solution

Affordable Point Of Sale Solution

NHVT Computer Services, LLC


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Lebanon, New Hampshire
POS Restaurant Software    
Delivery and Take-Out Restaurant Caller ID System

Our Caller ID is a combination of hardware and software that work together to deliver caller ID information from your phone lines to your Point of Success order entry software. Incoming calls display on each order entry computer to identify the calling customer, speeding the entry of customer information.

No Need to Enter Caller Information

Itís important to know who your customers are, but it takes time to enter complete customer information for every delivery order. With Point of Success Caller ID the customer telephone number, first and last name are entered automatically when setting up a new customer. Just enter the street address and customer zip code to complete setup for the customer. With Point of Success Caller ID, 60% of a residential customerís information is entered automatically!

Incoming calls display on the left side of the Select Customer window when taking a phone order. Touch the incoming call line and Point of Success finds the customer in your database. New customers are added by touching the New button. 60% of residential customer information is entered automatically by the Caller ID system.

POS Benefits
Saves Time Saves Time
Calculates Prices Calculates Prices
Eliminates Mistakes Eliminates Mistakes
Tracking Coupons & Promos Tracking Coupons & Promos
Tracking Orders Tracking Orders
Theft Prevention Theft Prevention
Financial Reporting Financial Reporting
Employee Time Keeping Employee Time Keeping
Driver / Order Dispatching Driver / Order Dispatching
Processes Credit Cards Processes Credit Cards
Gives You Control Gives You Control
Is EASY To Learn & Use Is EASY To Learn & Use
Enjoy the benefits and cost savings of having a Point of Sale System for your Business!
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Answer the Longest Waiting Caller First

Point of Success Caller ID flags callers with a status that changes as they wait for service. New incoming calls are colored white, as a call waits the status color changes to yellow and later to red. Warning times can be adjusted to alert your service staff at the times you specify.

The Caller ID server is always listening for information from the Caller ID
Interface box. When calls are received, caller information is broadcast to
Order Entry workstations, improving the speed and accuracy of phone order entry.

Analyze and Improve Telephone Service Levels

Caller ID makes it easier to serve customers more quickly, and the information provided by the system can make a real difference in a restaurantís success. Included Caller ID reports, charts and graphs will help in all these important areas:

  • Quantify incoming calls by date and time
  • Count calls taken, customer hang-ups, and calls not answered
  • Analyze the time required to answer calls
  • Graph services changes over time

Many standard reports are included with Point of Success Caller ID.
All reports help improve service and improve customer satisfaction.

Available in Two, Four or Eight Line Models

Whether you run a small, hometown pizzeria or a very busy franchise operation, there is a Caller ID product to fit your restaurant. Three hardware options are available -- Choose the two line, four line or eight line version.

Hardware and System Requirements

In addition to the standard Point of Success hardware compatibility requirements, Caller ID requires an available serial communication port on the computer designated as the Caller ID server. Works on a single computer or on a network. Requires a separate caller ID subscription from your local telephone carrier.

Point Of Sale Features
POS Additional Features Restaurant POS Software Order Entry Order Entry POS Additional Features Order Tracking
POS Additional Features Improving Efficiency POS Additional Features Preventing Theft POS Additional Features Business Reporting
POS Additional Features Effective Marketing POS Additional Features Delivery Dispatch POS Additional Features Pizza Delivery Mapping
POS Additional Features Employee Time Clock POS Additional Features Caller ID POS Additional Features Employee Scheduling
POS Additional Features Table Management POS Additional Features Credit Card Processing POS Additional Features Gift Card Processing
POS Additional Features Fingerprint Login POS Additional Features Menu Training CD POS Additional Features FoodCost Pro
POS Additional Features Central Office Reporting Complete List Of Features (pdf)
Point Of Sale Solution
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